The right service package depends on several factors specific to your business, including your organization's size, industry, regulatory requirements, current security maturity, and specific objectives. Generally:

• Essential package: Ideal if you're a small business with basic security needs, limited regulatory requirements, and a modest budget
• Professional package: Perfect if you're a mid-sized organization with moderate regulatory requirements, handling sensitive data, or seeking security as a competitive differentiator
• Enterprise package: Best if you're a larger organization with complex security needs, strict compliance requirements, or operating in a high-risk industry

We offer a free initial consultation to help determine the most appropriate solution for your specific situation and can create custom packages when needed.

We design our services to maximize security improvements while minimizing demands on your team's time. The time commitment varies based on the services selected and your organization's specific needs:

• For Virtual CISO/DPO services: You'll typically need a designated point of contact who spends 2-4 hours per week collaborating with us
• For project-based services: The time commitment is more intensive during initial phases (typically 4-8 hours per week) and decreases as the project progresses
• For assessments: Primary time investment comes during the scoping and evidence collection phases, usually 1-2 days of combined stakeholder time

We strive to be efficient with your team's time while ensuring effective knowledge transfer and sustainable implementation. Our goal is to enhance your security posture without creating operational bottlenecks.

Absolutely! We excel at collaborating with your existing resources rather than replacing them. Our role is to complement and enhance your current capabilities by:

• Providing strategic guidance and specialized expertise your internal team may lack
• Offering independent oversight and validation of security measures
• Supporting your IT team with specialized security knowledge
• Working alongside your MSP to ensure security best practices
• Filling specific expertise gaps without disrupting existing relationships

This collaborative approach ensures that security and compliance initiatives are well-integrated with your overall IT strategy and operations, creating a unified approach to protecting your business.

When you're facing a security incident, our response times are designed to minimize damage and accelerate recovery:

• Professional or Enterprise clients: You'll receive initial guidance within 1-2 hours of notification, with continuous support throughout the incident
• Essential clients: You'll receive next-business-day response for incident support
• Organizations without existing service agreements: We offer emergency incident response services on a best-effort basis, typically responding within 4-8 hours

However, the most effective incident response begins before an incident occurs. Our proactive incident response planning services help you prepare in advance, significantly reducing response times and minimizing business impact when incidents do occur.

Yes, we provide comprehensive security awareness training designed to transform your employees from security vulnerabilities into active defenders:

• Professional package: Includes quarterly training sessions covering essential security topics
• Enterprise package: Includes monthly training with advanced topics and phishing simulations
• Essential package: Training can be added as an additional service

Our training programs cover critical topics including phishing awareness, password security, social engineering, data handling, and incident reporting. We can also develop custom training programs to address your specific needs, industry requirements, or compliance obligations.